We had the pleasure of hosting an investor call with the Delta Air Lines Investor Relations team last week. We covered a wide range of topics and the “Delta Brand” was front and center. They invest in their company and the results are clear. The “Delta Difference” starts with their team, which is why the company paid out $1.4B in profit sharing to its employees – that’s more than the rest of the industry combined. It’s fair to say that they have happy employees, a great investment!
Customers are happy, too. Delta prides itself on being a premium brand and targets people looking for a premium experience. Margins are more attractive and trends are strong.
Delta’s partnership with American Express has been extremely successful. Remuneration in 2023 was $6.8B with a target of $10B in the not-too-distant future. Their 10-year deal was signed in 2019 and appears to be outperforming expectations. They have a very similar target audience (more affluent, etc.) so it makes a lot of sense.
I wish I could cover more here, but I encourage you to take a look for yourself here.
We want to thank the Delta Air Lines team and the investors that joined our call for their support. We’re doing great things socially through the success of our business and that’s only possible through support like this – THANK YOU!!